We’d be glad to hear from you

Farmers, agronomists, partner organisations, developers, and investors across Africa and Asia. Reach out for support, product questions, partnership discussions, or anything else. We read and respond to every message.

Customer Support Product Questions Partnership Inquiries

Contact Pathways

Choose the best starting point

Whether you need support, want to learn more about the platform, or would like to explore working together, we’ll route your message to the right place.

Support

Customer support

Contact us for product help, support requests, usage questions, or technical issues.

  • Platform questions and troubleshooting
  • Account or access issues
  • Documentation and usage guidance
Products

Product inquiries

Reach out if you want to understand our products, current platform scope, or where our systems fit best.

  • FieldGuide and FieldState product questions
  • Current product scope and maturity
  • Use-case and deployment discussions
Partnerships

Partnership discussions

Talk with us about collaboration with research groups, agricultural institutions, NGOs, or commercial teams.

  • Research and institutional collaboration
  • Field pilots and evaluation conversations
  • Integration and long-term partnership discussions

Get In Touch

Email or WhatsApp us directly

We've kept this simple, no forms to fill in. Send us an email or a WhatsApp message and we'll get back to you. Include the product or page your question is about so we can route it quickly.

Office

Where we work from

FildraAI Technologies Limited
臺中市西屯區逢甲路301巷22弄24號1樓
Taichung, Taiwan

Hours

When we're reachable

Email and WhatsApp are open 24/7, response times will vary depending on where in the world we are when the message arrives. We aim to reply within a working day.

Follow Us

Stay in the loop

We share field reports, product updates, and short videos from real farms here.